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Browse 11 questions and 69 answers
Why did you choose this?
Walter Drake Store
how to assemble?
A shopper on Nov 7, 2015
Best Answer: Thank you for your question. There are 6 separate pieces in packaging. Press the mop head to the mop end. The mop head can be pulled out to remove. Screw the 2 pole sections together, push the pole end into the mop. The pole is adjustable. To adjust be sure pole is turned in “ON” position. Once desired length is achieved adjust the pole to “OFF” position. Adjust the pole to “ON” position for spinning/bucket use. Place mop in open side of bucket and press mop pole up and down to wet/rinse mop head. Place mop in spin basket side of bucket and press mop pole up and down to wring the mop head. Adjust the pole to off position to mop floors. We hope this information will be of help to you.
Is this the same bucket as advertised on TV?
Best Answer: No it is not. I do not recommend it, my bucket leaked right away and it does not spin out very well. I would purchase the other one.
yes it is, I love mine very good buy
can mop be used on laminate floors ?
A shopper on Nov 20, 2016
Best Answer: Yes it can be used on laminated floors but I would suggest using a light just barely warm vinegar and water solution. That is what i use and the floor is beautiful.
I use it on mine all the time with no problems. I actually had one for so long I finally wore it out so when I ordered the next time I ordered two of them.
mine will not spin what have I done wrong???
A shopper on Jun 7, 2016
Best Answer: Thank you for your question. Just place the 360° spin mop in the spin bucket and press down to watch the dirt spin away. We hope this information will be of help to you.
you have to loossen the handle in the middle spin tighten up!
how do u remove the mop head?
A shopper on Oct 22, 2015
Best Answer: Mop head just snaps on and off
How big is the bucket?
A shopper on Apr 29, 2015
Best Answer: started them in about a cup size. Then increased pot size as they grew
what about a replacement mop, i would to get a back-up mop?
A shopper on Apr 5, 2017
Best Answer: Thank you for your question. The set includes one replacement mop head. We hope this information will be of help to you.
Thank You,
Walter Drake
can I purchase the mop only?
A shopper on Dec 1, 2016
Best Answer: Thank you for your question. Unfortunately the item only comes in a set. We hope this information will be of help to you.
Thank You,
Walter Drake
Can you send a video on how to remove it?
Best Answer: Thank you for your question. We do not have the ability to send a video. We hope this information will be of help to you.
I just got the mop and have used it now for about 2 weeks, now I'must having a problem with the petal, it won'the come up after I push it! Any suggestions?
A shopper on Jul 16, 2016
Best Answer: Thank you for your question. Please contact our Customer Service Department for further assistance with this matter. We hope this information will be of help to you.